INLIVO TERMS AND CONDITIONS

Last Updated: 05/23/2025

Thank you for using our products and services (the “Service/s”). This Terms and Conditions agreement ("Agreement" or “Terms”) sets forth the legally binding terms for your use of the Services. This Agreement is accepted by your accessing and/or use of the Services. You may not access and/or use the Services or accept the Agreement if you are not at least 18 years old. By accessing and/or using the Services, you represent and warrant that you have the right, authority, and capacity to enter into the Agreement and to abide by all of the terms and conditions set forth herein. If you do not agree with all provisions of this Agreement, you should not register with Inlivo.

About Inlivo

Inlivo is the Service developed and provided by Inlivo BG JSC (“Inlivo”, “we” or “us”). The Service is available on the iPhone App Store as "Inlivo" and on our website www.inlivo.com. The purpose of Inlivo is to help users track their eating habits and make smarter lifestyle choices and diet adjustments through personalized suggestions.

Using our Services

To use certain features, you must register for an account with Inlivo and provide information as prompted by the registration form. The Services are intended for private, non-commercial use. You may only use the Services as permitted by law and these Terms. By using our Services, you agree that:

  • All submitted registration information is accurate;
  • You will maintain the accuracy of your information;
  • Your use does not violate any law or regulation;
  • You are responsible for activities and content associated with your account;
  • You will not share your login credentials or allow others to access your account;
  • You will not use the Services to post or share harmful, defamatory, illegal, or offensive content;
  • You will not upload or distribute malicious software or violate network integrity;
  • You will not attempt unauthorized access or interfere with any systems connected to the Services;
  • You will not reverse-engineer, decompile, or tamper with any part of the Services.

Violation of any of these Terms may result in immediate termination of your account and subscription without refund.

User Conduct and Content

You may not:

  • Use the Services for commercial activities or to share unsolicited advertising;
  • Share any content that is illegal, infringing, or offensive;
  • Collect user data without consent;
  • Attempt to hack, disrupt, or interfere with the Services or their infrastructure.

Your Account

You can cancel your account at any time. Uninstalling the app does not automatically cancel subscriptions—you must cancel through your app store. Special terms may apply to Inlivo Premium.

Premium Subscriptions

By subscribing to Inlivo Premium, you agree to pay in advance. Cancellations via your app store do not affect the paid term. Refunds are subject to the store's policies. By using the Services immediately, you waive the right to withdraw within 14 days.

Third-Party Subscriptions

If you subscribed through third-party platforms (e.g., Sweatcoin, Miles), email us at contact@inlivo.com to manage your subscription. Cancellations must occur before the next billing cycle.

Intellectual Property

All intellectual property rights in the Services belong to Inlivo or our licensors. You may not use, copy, or distribute our content without permission. By submitting content, you grant us a license to use it as needed for the Services.

Privacy

Our Privacy Policy, incorporated into these Terms, describes how we collect, use, and protect your data. Fully anonymized data may be licensed to third parties, including academic institutions, pharmaceutical companies, insurance providers, and public health organizations, for the purpose of conducting research, improving population health outcomes, and developing wellness and preventive care strategies. This data is irreversibly de-identified and cannot be used to identify individuals. No consent is required for such anonymized processing under applicable data protection laws.

Health Disclaimer

Inlivo is not a medical provider. Our content is for informational purposes only. Always consult a healthcare professional before making any health decisions. The Services do not offer medical advice or treatment.

Content Disclaimer

Product and health information presented in the Services may not be complete or current. Always verify details directly from product manufacturers. Inlivo is not liable for any decisions made based on content in the Services.

Disclaimer and Limitation of Liability

The Services are provided "as is" without warranties. Inlivo disclaims all implied warranties and is not liable for any damages from use of the Services, including indirect or consequential loss.

Modifications

Inlivo may update these Terms at any time. Continued use of the Services indicates acceptance of the revised Terms. Material changes will be communicated.

Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Bulgaria. Disputes shall be resolved in the courts of Sofia.

Dispute Resolution

Disputes will be resolved by binding arbitration, unless you opt out in writing within 30 days of accepting these Terms. Class actions are not permitted. The arbitrator’s decision will be final, with damages limited per these Terms.

Limitation on Claims

Any claim must be filed within one (1) year of the event giving rise to the claim.

Waiver and Severability

Failure to enforce any part of these Terms does not waive our right to do so later. If any part is unenforceable, the rest remains in effect.

Entire Agreement

These Terms and our Privacy Policy are the full agreement between you and Inlivo.

Contact Details

COMPANY NAME: Inlivo BG AD
COMPANY IDENTITY NUMBER: 202 621 591
ADDRESS: 13A Ivan Drasov Street, Varna, Bulgaria
EMAIL: contact@inlivo.com / legal@inlivo.com